cd 444's Privacy Policy

1 Introduction and Scope

cd 444 (referred to herein as "we", "us", or "the platform") operates an online gaming and betting service for users in Bangladesh. This privacy policy ("Policy") sets out how we collect, store, process, and protect the personal information of users ("you", "your") of our website cd-444.cam and all related services.

By using our website or registering an account, you are considered to have accepted the terms of this policy. This policy supplements our Terms and Conditions and should be read alongside them.

The services on this platform are intended solely for individuals aged 21 or older. We do not knowingly collect personal information from minors.

2 What Information We Collect

Various types of information may be collected when you create an account on cd 444, use our services, or contact us.

2.1 Information You Provide Directly

When you provide information to us directly, this may include:

• Full name and date of birth (required for age verification)
• Email address and mobile number
• Username and password (stored in encrypted form)
• Postal address (where required)
• Identity verification documents (National ID or passport details)
• Financial transaction information — details related to deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer

2.2 Automatically Collected Information

Some information is collected automatically while you use our platform:

• IP address and device type
• Browser information and operating system
• Duration and activity of your sessions on the platform
• Game history and betting activity
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

We may also collect information from trusted third-party services for the purposes of identity verification and fraud prevention. Such collection is used only for legitimate purposes and is carried out within the limits of applicable law.

3 Purpose of Use of Information

cd 444 uses the information collected for the following specific and lawful purposes:

3.1 Account Management

We use your information to create, verify, and secure your account. This includes identity verification, age confirmation, and security monitoring.

3.2 Processing Financial Transactions

Financial information is used to successfully complete deposit and withdrawal transactions. The minimum deposit is ৳100 and the minimum withdrawal is ৳1,000 — verifying information is necessary to apply these limits effectively.

3.3 Providing Customer Support

We use your account and transaction information to provide effective support in Bengali and English via 24/7 live chat and email.

3.4 Fraud Prevention and Security

We analyse collected information to identify suspicious activity, prevent money laundering, and ensure account security.

3.5 Ensuring Responsible Gaming

In accordance with our Responsible Gaming Policy, we monitor users' gaming activity and provide timely support when needed.

3.6 Managing Bonuses and Promotions

Eligible bonuses are applied based on your deposit history and activity. For example, information is used to verify whether the conditions of the welcome bonus and other promotions have been met.

4 Sharing and Disclosure of Information

cd 444 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted third parties for payment processing (bKash, Nagad, Rocket, and bank transfer), identity verification, and technical services. These partners receive only the information necessary to complete specific services and are required to maintain privacy standards equivalent to this policy.

4.2 Legal Obligations

We may be legally required to disclose information in response to a court order, legal investigation, or valid request from a government authority. In such cases, we provide only the minimum information necessary.

4.3 Business Changes

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. In such circumstances, we will notify users in advance and the protections under this policy will continue to apply.

5 Data Security Measures

cd 444 applies multiple layers of security measures to keep your personal and financial information safe:

• All data exchanged between the website and users is secured using SSL (Secure Socket Layer) encryption technology.
• Passwords are stored using a strong hashing algorithm — they are never stored in plain text.
• Firewalls and intrusion detection systems are active to prevent unauthorised access to the system.
• Access to the database is strictly limited — only authorised staff may view information for specific, justified purposes.
• Regular security audits are conducted and any vulnerabilities identified are resolved promptly.

6 Cookies and Tracking Technologies

cd 444 uses cookies and similar tracking technologies to improve platform performance and make the user experience smoother.

6.1 Types of Cookies

• Essential Cookies: These cookies are strictly necessary for maintaining login sessions, storing security tokens, and running the platform's core functions.
• Performance Cookies: These help analyse which parts of the platform are used most and where improvements are needed.
• Functional Cookies: These remember your preferred language, currency, and other personalised settings.

6.2 Cookie Controls

You can disable non-essential cookies at any time from your browser settings. Please note that disabling cookies may cause some platform features to not work correctly.

7 Data Retention Period

We retain your information only for as long as it is needed or required by law.

• Information for active accounts is retained for as long as the account remains open.
• Financial transaction records are retained for a defined period after account closure as required by law.
• Information related to fraud and security is kept for as long as necessary.
• Once the retention period ends, information is securely deleted or anonymised.

8 Your Rights

As a user of the cd 444 platform, you have a number of rights over your own information:

8.1 Viewing and Correcting Information

You can log in to your account at any time to view and update your personal information. You can also contact our support team to request corrections to any inaccurate or incomplete information.

8.2 Requesting Deletion of Information

You may request that your account be closed. However, due to legal obligations, we may be required to retain certain information for a specified period.

8.3 Data Portability

You may request a copy of the information held on your account, which will be provided in a readable format.

8.4 Objecting to Processing

In certain circumstances, you may object to the processing of your information. Please contact our customer support for this.

9 Third-Party Sites and Services

Our platform may occasionally reference third-party services. This privacy policy applies only to cd 444's own operations. Third-party service providers have their own privacy policies, and we are not responsible for how they collect or use information.

Payment services such as bKash, Nagad, and Rocket have their own terms and privacy policies. Please familiarise yourself with the relevant payment service's policies before making a transaction.

10 Children's Privacy

All services of cd 444 are strictly intended for individuals aged 21 or older. We do not intentionally collect any personal information from minors.

If we have reason to believe that a person has registered without meeting the required age limit, we will immediately close that account and delete the associated information. To learn more about responsible gaming, please read our Responsible Gaming Guidelines.

11 Changes to the Policy

cd 444 reserves the right to update this privacy policy as needed. If any significant changes are made, we will notify you in the following ways:

• A visible notice will be displayed on the platform.
• A notification will be sent to your registered email address.
• The "Last Updated" date at the top of this page will be changed.

If you continue to use the platform after an update, you will be considered to have accepted the revised policy. You have the right to close your account if you do not wish to accept the changes.

12 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us. You can find answers to common privacy-related questions in the cd 444 FAQ section.

We provide support by email in both Bengali and English and aim to respond as quickly as possible.